Support Center

Do I need IMAP to access my All Mail Gmail Label ?

Last Updated: Sep 13, 2016 09:57AM CEST
Yes, Tandem needs access ALL MAIL label/folder in Gmail to function properly. Same is true for any other shared  Tandem label that you create. 
To make your label visible to us, you need to do the following:
1. Go to your Settings
2. Click on the “Labels” tab.
3. Click on “Show in IMAP” for All Mail and save your settings.
4. Please note that other than 'All Mail' all the labels that you would like to share also must be IMAP enabled.


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